How do you document ServiceCenter?

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Export To Word

Producing Microsoft Word documents directly from Peregrine Systems' ServiceCenter

 

Example Word Output

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Audit Specifications complete auditspec details including filename, unique keys, fields and aliases, plus sysmod info
Dbdicts complete dbdict details including P4 & SQL field names and types, keys, pools.  Formatting: page headings with document name and date exported; footer with page number; column headings w/ background shading; column widths adjusted for field content.
Dbdicts w/ captions in addition to the information above, includes captions retrieved from the datapolicy
Display Screens complete displayscreen details with the option to include associated displayevents and/or displayoptions in list or detail
Event Registrations complete eventreg details with the option to include associated eventmaps in list or detail
Format Controls formatctrl details with each section displayed in a form similar to the expanded view in the format control utility
Import descriptors import details with layout dependent on the type of import (delimited or fixed)
Links link master with option to include details of each link line
Macros complete macro coding in the form of the macro.editor format. Although not very readable it is useful in comparing versions of the same macro
Menus complete menu details
Objects complete Object details
Processes complete Process details
States complete State details
Stored Queries querystored details
Scripts complete script record details. Long expressions wrap so they are completely visible
  Example Excel Output

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Format Controls I don't find this very easy to use, but it is an example of the various things that can be done such as shading, changing font size, adjusting column widths, adding and naming worksheets
Links very quick, but I don't see a way to adequately display link line details
Menus also very quick and menus are well suited to a spreadsheet layout

©Copyright 2004-2005 Samuel B. Ryburn, Jr.
ServiceCenter is a registered trademark of Peregrine Systems, Inc.
Microsoft Word and Microsoft Excel are registered trade marks of Microsoft Corp.